FAQ

Do I have to pay anything to play the games offered by TheGoldBalls?
No, all of the games offered by TheGoldBalls are free to play.

How do I know what the winning balls are?
The TheGoldBalls.com lottery is instant. After you submit your picks the next page will show the winning balls..

How much can I win by playing the game?
Our cash prizes is shown as follows.
6 Matches $10,000
5 Matches $100
4 Matches $10
3 Matches $0.1
2 Matches $0.01

When and how can I redeem my cash prize?
You can redeem your cash at any time without a minimum requirement! and our system will process your payout request in real time! We use Liberty Reserve online payment system

What if I refer my friend to play the game?
We do have a promotion policy about this. If you refer your friends to play the game, for every cash prize they win, you will win half of that. For example, if one of your friend win $100 cash, you will win $50 automatically!

How can I refer my friend to play the game?
To refer your friend, using the link like this: http://www.TheGoldBalls.com/index.asp?ref='Your_LR_number'. Please replace 'Your_LR_number' with your Liberty Reserve account number which you have registered with us.

How can I login my TheGoldBalls account?
To login, go to the member page, and login using your registered Liberty Reserve account number and your TheGoldBalls password.

Are the games at TheGoldBalls considered gambling?
No, as they are offered to be played for free you are not taking any risk playing them. The games here are not considered gambling.

How old do I have to be to participate in the games?
You have to be 18 years or older in order to participate in the games.

How does the payout process work?
We have an automatic payment system via Liberty Reserve system, which process all payout request instantly on request! Paying out is easy. Simply go to the "Account page" and click on "withdraw" button, and then you will see your cash prize in your Liberty Reserve account in seconds! Note that Liberty Reserve does charge a fee for receiving payment.

How is my data being handled by TheGoldBalls?
Your personal data is being handled confidential and secure by TheGoldBalls. For more information on this subject, please visit the Privacy Policy page.

Is the game result given in real time?
Yes, you can see if you win in real time for each play.

Why do I have to sign up?
You need to sign up and create an account with TheGoldBalls so we can store the amount you won, pay you out and be able to contact and server you better! It is free and secure and your personal data will be handled confidentially.

May I participate in the TheGoldBalls games where I live?
Some countries do not allow you to participate in so called "free lottos" by law. If the country you live in does not have such a rule, which is the case with most countries, you may participate.

Do you have a premium membership?
Yes, we set membership with different levels. By registration, a user starts from the default level 1 which give user 5 tickets to play daily. You can easily upgrade and get more free tickets daily. Check more details in your account page.

It's nice and catchy to play for free, but how does TheGoldBalls make money?
TheGoldBalls makes its money through offering advertising space on its website. We have a lot of places and advertising opportunities to offer. Should you be interested in advertising on TheGoldBalls and would like to read more about it, please visit the Advertising Information page.

Will I receive spam after signing up?
No, we take the subject "spam" very seriously and will not send you any spam mails. For more information on how we handle your personal data, please read through our Privacy Policy.

How are the results drawn at TheGoldBalls?
The results are all picked by a computer.

What do I do if I want to leave some feedback or want to suggest something?
If you want to leave some feedback or would like to suggest something, then use our Contact Us page to leave a message to the corresponding department.

How do I cancel my account?
Should you wish to cancel your account at TheGoldBalls, just contact us and provide your LR account number. We will remove you from our system in 48 hours.

What happens if I have a problem, do not know further or have detected an error?
Please contact our support team whenever necessary.